Please Read Before You File A Complaint Against A Neighbor
There are two ways to file a complaint: one is directly with Gwinnett County; and one is through the subdivision's management company.
As WC has mandatory covenants that were retroactively voted into existence after the subdivision was founded, most of our homeowners are HOA members. There are, however, a few homeowners who still have not joined. However, they continue to be bound by the original covenants enacted by our builders, when Westchester Commons was initially built.
Everyone in WC is bound by at least one set of covenants. *WCSTA only has authority to fine a homeowner who is a WCSTA Member and hears complaints only from WCSTA members as well. WCSTA does have some legal recourse over non-member homes, as laid out by the original covenants of the subdivison.
WCSTA uses the county to file complaints against these homes regularly, and can also file suit against these homes for recurring issues. The county is generally very responsive to HOA's, and acts in most cases, on our behalf for non-mandatory covenant homes.
If you are filing a complaint against a homeowner you know is a WCSTA member then please choose scenario 1 and alert our management company. If they are not a member then choose scenario 2 and file through the county. If you do not know the status of the homeowner then we recommend you use both.
Most violations can be discussed with reasonable homeowners with little difficulty and a small bit of courage! WCSTA recommends that the first step is to discuss it with them first before filing a complaint.
*If you are not a WCSTA member and would like to file a complaint against a WCSTA member home, then please know that we make no guarantees that we will respond to your request as we only serve WCSTA member residents. Should you like a guarantee of action on our part, feel free to join the homeowner's association for a nominal fee.